Employee Assistance Program (EAP)

Psychological support services for your employees

An Employee Assistance Program (EAP) is a work-based intervention support program that provides employees external professional mental health support.

COPE Centre is an EAP provider

We deliver psychological services to employees and their families whilst considering their workplace needs. Our psychologist under the EAP can assist employees who are experiencing both personal and work-related issues – including mental health issues, relationship concerns, stress or financial concerns and workplace bullying. Most counselling services can be offered to employees (and often their immediate families) either in person or via telehealth video conferencing. 


Implementing an Employee Assistance Program (EAP) benefits organisations by supporting employee well-being, increasing productivity, reducing absenteeism, boosting morale and engagement, potentially saving costs, managing risks, and improving retention.

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program (EAP) is a confidential and professional counselling service offered to employees to help them with work or personal issues. The aim of EAP is to optimise employee performance and productivity to allow the organisation to thrive and flourish. EAP encourages early intervention to ensure that employees are managing their mental health appropriately.

How the EAP can help?

COPE Centre is a locally run psychology private practice operating in West Perth. COPE Centre is dedicated to delivering high quality EAP’s for those looking for support either in their work or personal life. We provide a neutral safe space to your employees and our practice is based on the highest standard of evidenced based psychological intervention. At COPE, we use holistic approaches to therapy and below are just some of the services we offer to both employers and employees.

For Employers

Role Playing

Role-playing can provide valuable assessment opportunities to uncover how managers think and act in situations.


Self-reflections can help improve learning and performance of a manager in essential competencies.

Leadership Development

Looking at optimal leadership, leadership identity development, barriers for emerging leaders, challenges executives face, and how our therapists can support these leaders.


Coaching can help support leaders in making links within work to parts of their life outside of work adding a holistic aspect to the work.

For Employees

Play Therapy

Play therapy provides the child with a safe space where they can explore their thoughts, feelings and life experiences.

Creative Arts Therapy

Creative Arts Therapy makes use of different creative media to support healing when words are not enough.

Music Therapy

Music therapy is an evidence-based allied health profession that supports people to improve their health and well-being.

Indigenous Counselling

COPE Centre is offering Aboriginal services to help support our clients from relational and culturally appropriate perspectives.

Group Therapy

People use dramatisation, theatrical elements, and role-playing to explore issues and solve personal problems.

Zen Buddhism

Zen Buddhism is a school of Mahayana Buddhism that has emerged in China and has since spread to other Asian countries and the West.

Couples Counselling

While our relationships can provide the deepest source of satisfaction and happiness, they can also result in anger, frustration, hurt and disappointment.

Clinical Psychology

We offer various psychometric testing that provides valuable insights and assistance for managing serious problem behaviours, identifying underlying issues, and aiding diagnosis and treatment.

What the EAP can help with

Our EAP clinical psychologists have experience with a wide range of issues and works exclusively with employees and their families.

  • Work Stress 
  • Maximising performance 
  • Conflict and communication 
  • Relationships and marital problems 
  • Family Issues 
  • Depression, anxiety and other mental health issues
  • Addictions 
  • Separation 
  • Trauma 
  • Family Violence 
  • Employment Issues 
  • Grief and Loss

Benefits of implementing EAP

There are many benefits to utilizing the EAP for both employers and employees. Some of these include:

  • Improving employee performance and productivity
  • Decreasing employee absenteeism and medical problems
  • Lowering turnover rates among employees 
  • Handling sensitive situations or staff members with problematic behaviours 
  • Establishing a reputation as an employer that cares about staff 
  • Increasing work satisfaction among employees